This privacy statement was last updated on 20. listopad 2023. and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.stem-sesvete.eu. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Newsletters
1.2 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Data Protection Officer
Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Dragana Koleski, via or info@semos-informatika.eu
10. Contact details
SEMOS informatika j.d.o.o
Ulica Slavka Kovačića odvojak 8-C, HR-10361 Sesvete, Grad Zagreb
Croatia
Website: https://www.stem-sesvete.eu
Email: info@semos-informatika.eu
Annex
WooCommerce
Što prikupljamo i pohranjujemo
Dok pregledavate našu web stranicu, pratit ćemo sljedeće:
- Proizvodi koje ste pogledali: koristit ćemo ovo da bi, na primjer, prikazali proizvode koje ste nedavno pogledali.
- Lokacija, IP adresa i vrsta preglednika: koristit ćemo to za svrhe kao što su procjena poreza i dostave
- Adresa za dostavu: zatražit ćemo od vas da unesete ovo kako bismo, primjerice, mogli procijeniti cijenu/opciju dostave prije slanja narudžbe i/ili poslati vam narudžbu!
Također ćemo koristiti kolačiće kako bismo pratili sadržaj košarice dok pregledavate našu web stranicu
Napomena: preporučujemo dodavanje dodatnih pojedinosti u pravila o kolačićima i povezivanje tog odjeljka odavde.
Kada kupujete od nas, od vas ćemo tražiti da dajete podatke, uključujući vaše ime, adresu za naplatu, adresu za dostavu, adresu e-pošte, telefonski broj, podatke o plaćanju i opcionalne podatke o računu kao što su korisničko ime i zaporka. Koristit ćemo te podatke za svrhe, kao što su:
- Slanje informacija o vašem računu i narudžbi
- Odgovorite na zahtjeve, uključujući povrate i prigovore
- Obrada plaćanja i sprječavanje prijevare
- Postavite korisnički račun za našu trgovinu
- Pridržavajte se svih zakonskih obveza koje imate, poput izračuna poreza
- Poboljšajte ponudu vaše trgovine
- Slanje marketinških poruka, ako ih odlučite primati
Ako izradite račun, pohranit ćemo vaše ime, adresu, email adresu i telefonski broj, koji će se upotrijebiti za popunjavanje polja naplate prilikom buduće narudžbe.
Obično pohranjujemo informacije o vama dok god trebamo vaše podatke u svrhe za koje ih prikupljamo i upotrebljavamo, a nismo više zakonski obvezni da ih čuvamo. Na primjer, podatke o narudžbi čuvamo 10 godina za porezne i računovodstvene svrhe. To uključuje vaše ime, adresu e-pošte i adrese za naplatu i dostavu.
Također ćemo pohraniti komentare ili recenzije, ako ih odlučite ostaviti.
Tko iz našeg tima ima pristup
Članovi našeg tima imaju pristup informacijama koje nam dajete. Na primjer, administratori i upravitelji dućana mogu pristupiti:
- Informacije o narudžbi poput onoga što je kupljeno, kada je kupljeno, gdje treba poslati, i
- Informacije o klijentima kao što su: vaše ime, adresa e-pošte i informacije o naplati i dostavi.
Članovi našeg tima imaju pristup ovim informacijama kako bi ispunili narudžbe, obradili povrate i pružali korisničku podršku.
Što dijelimo s drugima
Plaćanja
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